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FAQ

Common questions

Short answers to the questions we get most often. Call the office for anything not listed.

  • How do I book a ride?

    To book, call (617) 331-1222 or fill out the Get a Quote form. We confirm your reservation by phone or email within one business day.

  • Do you serve outside Greater Boston?

    Yes. We serve destinations across Massachusetts. Out-of-state trips are available on a case-by-case basis. Call to confirm route and pricing.

  • Are your drivers vetted?

    Yes. Drivers are screened before assignment and complete professional training. They receive periodic safety training.

  • Do you have wheelchair-accessible vans?

    Yes. Our ADA fleet includes vans with hydraulic lifts. Staff assist passengers with boarding and wheelchair securement.

  • Can I schedule a recurring route?

    Yes. We offer recurring service for school routes, senior appointments, corporate transport, and other regular trips.

  • What is your cancellation policy?

    Cancellation terms are confirmed when you book. Call (617) 331-1222 if your plans change. Our office is open Monday through Friday, 8 AM - 5 PM.

  • Are you insured?

    Yes. Trips are covered by commercial passenger insurance.

Question not here?

Call us.

Dispatch is on the line Monday through Friday, 8 AM - 5 PM. We answer route, scheduling, and pricing questions in plain English.

Call Now (617) 331-1222